Tips for Supporting Tech Teams When Implementing New Systems

Technology teams are crucial to the success of any schools and districts, especially during the implementation of new systems. While technology teams are used to being the ones to solve problems, what can you do to support them throughout an implementation process?  

Supporting tech teams at K-12 schools and districts during the implementation of a new system involves several key steps to ensure success and minimize disruptions. Here are a few strategies to best support tech teams:

1. Clear Communication and Planning: 

   – Establish clear communication channels between the tech team, administrators, teachers, and other stakeholders. 

   – Develop a detailed implementation plan with clear timelines, responsibilities, and milestones. 

2. Thorough Training: 

   – An article from EdTech Magazine emphasizes the value in comprehensive training, especially for tech teams. Provide comprehensive training sessions for the tech team on the new system’s features, functionality, and best practices. 

   – Offer ongoing professional development opportunities to ensure that tech team members stay updated and proficient in using the system. 

3. Collaboration and Partnership: 

   – Foster collaboration between the tech team, vendors, and other external partners involved in the implementation process. 

   – Leverage the expertise of external partners to provide additional support and guidance as needed. 

4. Monitoring and Evaluation: 

   – Continuously monitor the implementation progress and performance of the new system. 

   – Collect data on usage metrics, user satisfaction, and impact on teaching and learning outcomes to evaluate the effectiveness of the system and identify areas for improvement. 

By following these steps and providing comprehensive support to the tech team, K-12 schools and districts can increase the likelihood of a successful implementation of a new system. On behalf of Helios Ed, THANK YOU to the tremendous tech teams that help schools and districts every day. The work you do is so important and we appreciate you!   

What other strategies would you recommend to streamline implementation of a new system?